The Foreign Language Teaching Methods modules from the University of Texas-Austin includes a section on pragmatics – how context and situation affect meaning – which is extremely important for language students to learn, yet remains difficult to master. Learning what to say and when to say it, the appropriate use of language, varies significantly among cultures and languages and if students are not even aware of these differences, they risk offending or confusing others or misunderstanding what is said to them. Textbooks do address pragmatics, but in a limited way, such as offering possible ways to accept a compliment, agreeing/disagreeing, or sharing opinions. They do not, and probably cannot, provide all of the possible responses found in native speech.
As pragmatics encompasses all aspects of language, it is not good enough to simply know the grammar and vocabulary; students must also have the cultural knowledge to understand and respond appropriately according to social norms. However, at the beginning stages of language learning, pragmatics may have to take a back seat to basic vocabulary acquisition. If students can’t even produce a coherent sentence in the target language, they certainly won’t be able to focus on the pragmatic aspect of the utterance as well. Nevertheless, we can teach some pragmatic information to beginning students.
One example from my classes is the constant misuse of excuse me and I’m sorry by my French students. In American English, we use excuse me when we want to get someone’s attention or need to get through in a crowded space; whereas we use I’m sorry to apologize for having done something or to express sympathy for someone who has experienced something sad or disappointing. In addition, we may also say Sorry? when we don’t understand or haven’t heard something. Yet my students would constantly say “excuse me” when they had done something wrong (such as throwing pencils across the room… and yes, I taught at a university) because excuse-moi is what they would have said in French. Then they would start with I’m sorry when they wanted to get my attention. I tried to teach them the differences between the two phrases, and in which situation they should use each, but their habit of translating literally from French into English always interfered until I specifically pointed out the context, like a mother trying to teach her child good manners: If you’re apologizing because you did something wrong, what do you say?
In a different context, this wouldn’t be funny
An example of Americans learning foreign languages is the overuse of I’m sorry in the target language. In some languages, such as French, saying I’m sorry should not be used to express sympathy. If you need to send flowers because your friend’s grandfather just died, you should definitely not write Je suis désolé on the card, because then you would be apologizing for having done something, i.e. causing the death. A standard phrase such as Veuillez accepter toutes mes condoléances would be appropriate in this situation, instead of a literal translation of Sorry for your loss or My thoughts are with you. Pardon is used to apologize for something (accidentally bumping into someone) or to ask someone to repeat what they said (compare I beg your pardon? in English) in addition to meaning excuse me when trying to get someone’s attention, just as excusez-moi is used, especially in restaurants to get the server’s attention. Excusez-moi is also found in the set phrase excusez-moi de vous déranger – sorry for bothering you – so there are several translations for I’m sorry in French depending on the context.
The Center for Advanced Research on Language Acquisition at the University of Minnesota has a nice site on Pragmatics and Speech Acts, including interactive units on Japanese and Spanish. I’m still looking for a site that focuses on pragmatics in French. Anybody know of any sites like this?