And the I Hate Easyjet Saga Continues…

I got an e-mail from Easyjet that we should be reimbursed for the canceled flight, and a whole 120€ of the nearly 1,000€ we spent on rental cars, gas, and tolls. But who knows when/if we’ll actually receive the money. This morning we also found out that the first rental car company, Locauto, charged us extra for damage to the car that we did not do. They were the only agency at Venice airport that had any cars left to rent, so we had no other option. The car was dirty, the gas tank was half full and there was no physical checking of the car before leaving to report any damage already done. I saw a tiny scratch on the door but assumed that it was already noted on the paper, like had been done with the car we rented from Budget during the vacation. Big mistake. Locauto charged us an extra 75€ even though we wrote a long report about getting the car in an emergency situation.  I don’t know what to do now about disputing the charge.

The only other response I’ve gotten from Easyjet is on Twitter (and it wasn’t even directed at me but  Zetourist who RTed what I had said), when they said the flight was cancelled, not because they didn’t want to pay their crew overtime, but because it would compromise the flight’s safety if they worked the extra hours. OK… WHAT ABOUT THE SAFETY OF 100 PASSENGERS ABANDONED OVERNIGHT AT A FREAKING AIRPORT WITH NO FOOD OR WATER AND WHO WERE NEARLY THROWN OUTSIDE ON THE SIDEWALK AT 1 AM BY THE COPS??? What about the babies and children who were crying because they were so traumatized? What about grandma who nearly passed out and needed to see the airport doctor to make sure her heart wouldn’t stop beating?

Sorry for going on and on about Easyjet, but I am still a little shaken up about this whole ordeal. I have nightmares that grandma died at the airport and I break into tears just thinking about how frustrated we all were that Easyjet could treat us so badly. And knowing how much money we had to pay frustrates me even more, especially with both car rental companies trying to scam us. I’m not going to stop until Easyjet has reimbursed us for EVERYTHING because 1,000€ is a huge chunk of money for us.

Seeing the article from 2 years ago “Les passagers du vol Venise-Lyon se rebellent” makes me even more angry that they’ve been doing this for so long. Almost the exact same thing happened, except at least those passengers got a hotel and food. How can companies get away with this? Doesn’t anyone sue in Europe?  Easyjet clearly breaks the law and deny passengers their rights. I’m certainly going to “porter plainte” here in France.

I know people always say “you get what you pay for” but why is that we must be rich in order to be treated decently? Why can’t poor people be treated equally? That’s actually why I preferred low-cost airlines in the first place. There is no first or business class and everyone is treated the same. But now I refuse to fly low-cost for fear of being treated like garbage again and I can’t afford regular airlines where I’m still treated a little like garbage for being in economy class and not at the front of the plane.

Looks like I’ll be sticking to driving (though now I’m also afraid to rent cars for fear of being ripped off) and taking the train when I can actually afford to travel again.

Update August 6: I did receive reimbursement for the canceled flight, but still nothing for the alternative travel costs.

How Easyjet Nearly Put Grandma in the Hospital & Our Journey Home From Abandonment

I don’t even know where to begin. First of all, grandma is fine now and resting at home.  We finally got her back to Annecy at 2 am this morning after waiting at the airport for 17 hours and then driving all day from Venice. We hadn’t slept at all and barely eaten anything so […]

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We had a great time in Italy until we tried to get back to France. Our flight was scheduled for 6:15pm on July 4th. It is now 3:42am July 5th and we are still in Venice. The flight was delayed later and later until finally at midnight, it was cancelled. There were storms here tonight, […]

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Bassano del Grappa for the Weekend

I’m leaving France once again. We’re going here tomorrow: Bassano del Grappa is in the province of Vicenza in northern Italy. The parents of David’s maternal grandmother came from this city, and we are taking Mamie there so she can finally see where her parents lived. They moved to France in 1931 because they were […]

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Adventures at the French Post Office

Since I work from home at the moment, I haven’t been going out most days because 1. the weather has been crap until about 2 days ago and 2. I’m slightly anti-social, so living in Europe with its high population density stresses me out. And usually when I do go out to accomplish some mundane […]

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Bonne St. Jean!

Bonne St. Jean à tous mes amis québécois! If you don’t know what St. Jean is, read about it here.

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I studied French for 3 years in high school and another 3 years at university between 1997 and 2003. Then I took some time off from languages while I was doing my Master’s in Linguistics and ended up moving to France in late 2006. So I guess you could say that I’ve been learning French […]

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Traveling throughout Europe can actually be quite cheap if you do your research and reserve/buy certain things in advance. Here’s a rundown of the costs for my two week trip. We spent 3 nights in Brussels, 2 in Amsterdam, 2 in Köln, 3 in Munich and 4 in Strasbourg. I paid for one hotel and […]

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France is Distorting my Childhood Memories

I don’t watch much TV in France, and I certainly don’t like to watch American shows dubbed in French, but since Michelle and I were both sick last week we often returned to the hotel early and watched The A-Team. In French it’s called L’Agence Tous Risques and it’s like a completely different show because […]

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I returned home from my 2 week trip yesterday with a cold and over 800 photos. Getting back into a routine is a little hard because I’m so exhausted, but I have managed to upload Dutch, German and French realia as well as several new photo albums. We went to Brussels, Bruges, Amsterdam, Cologne, Düsseldorf, […]

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Why is Jennie no longer in France?

I created this blog in September 2006 when I moved to France from Michigan to teach English. Many of the earlier posts are about my personal life in France, dealing with culture shock, traveling in Europe and becoming fluent in French. In July 2011, I relocated to Australia to start my PhD in Applied Linguistics. Although I am no longer living in France, my research is on foreign language pedagogy and I teach French at a university so these themes appear most often on the blog. I also continue to post about traveling and being an American abroad.


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