I often complain about the lack of convenience in France because I really miss services designed to make your life easier, which seem to be available everywhere in the US (except public transportation…) We have drive-thru windows not only at fast food places, but also at banks and pharmacies. Some stores stay open 24 hours a day so you can do your grocery shopping whenever you want. Customer service actually exists and is usually superior to what I find here.
A lot of services in France are quite ridiculous with the amount of time it takes and the amount of work the consumer has to do. Just trying to get internet connected and it takes weeks and weeks and numerous phone calls to get it done. Don’t bother trying to call on weekends, or during lunch, or in the evenings, or during vacations when you are not working because no one else is either. And be prepared to pay something like 30 cents a minute to call someone to help you.
But recently I discovered Auchan Drive. Auchan is one of those huge we-sell-everything stores like Carrefour or Walmart. They’ve introduced a new service where you order your groceries online through auchandrive.fr and then you can go pick them up whenever you want (at least 2 hours later). You simply type in your customer number and someone brings your groceries out to the car for you. No more crowded aisles or waiting in line or bagging groceries yourself!
The best part is, it does not cost extra. It is completely free to use Auchan Drive. But of course, now that we are moving to Chambery, I discover that there is no Auchan in Savoie. Anyone know if Carrefour has something similar? I quite like the idea of never having to set foot in a French grocery store ever again.